Cancellations


********* CANCELLATIONS **********

Custom personalized orders CANNOT BE CANCELLED after purchase and a 24 hour grace period as they are started promptly.

Non-custom orders CANNOT be cancelled after 7 DAYS, as they are started soon after purchase regardless of our completion schedule.

Custom orders, which includes any piece that has been made especially for you, like pieces with your initials, dates, personal monogram, quote, or any changes to a particular design are an immediate FINAL SALE. No exceptions, exchanges, returns, or refunds, as they are unable to be sold to anyone else due to their personal nature. Purchase serves as agreement to FINAL SALE terms. Cancellation AFTER purchase on CUSTOM orders is prohibited as they are started immediately, therefore, we ask for buyers to take the time to make final decisions prior to ordering. We request buyers honor personalized purchases.

Cancellations of rings are not accepted for completion schedules running longer due to rare complications in handmade processes. Cancellations of rings are not accepted for shipping delays caused by the USPS. Cancellations of rings are accepted only 7 days after purchase for full refund, 15% less purchase price after a 7 day grace period.